Thank you for booking.
Please Read Our Service Agreement Below
Service Agreement
Thank you for booking with Gatlin Mobile Detailing.
By booking or using our services, you agree to the following:
Firm Cancellation & Rescheduling Policy
More than 48 hours notice: No fee
24–48 hours: $100 fee
12–24 hours: 50% of service total (up to $250)
Less than 12 hours or no-show: 100% of service total (up to $250)
If the vehicle is unavailable upon arrival, the same fees apply.
Late Arrival
Technicians may arrive up to 90 minutes late due to traffic or scheduling constraints.
Vehicle Access, Operation & Service Quality
You agree to provide access and keys to your vehicle as needed to perform services.
Any concerns must be reported within 24 hours of service completion. Concerns raised after this timeframe will not be addressed.
Customer Walkaround & Condition Acknowledgment
When possible, a walkaround inspection will be completed prior to service.
If the client is not present, Gatlin Mobile Detailing may proceed at its discretion. The client agrees that:
- Pre-existing damage may not be reviewed in their presence
- Photos and documentation taken by Gatlin Mobile Detailing serve as the official condition record
Any damage not documented prior to service will be presumed pre-existing unless proven otherwise.
Final Inspection & Service Fee
A final walkthrough inspection is strongly encouraged upon completion of the service to ensure satisfaction.
If the client is not present or unavailable to complete a final inspection with the technician, Gatlin Mobile Detailing reserves the right to apply a 10% service fee to the final invoice.
This fee accounts for the inability to verify service completion and address any concerns on-site at the time of completion.
Interior Condition, Odor & Biohazard Disclaimer
Vehicles with excessive contamination (including pet hair, bodily fluids, mold, smoke, or fuel odors) may require additional time and cost.
Odor removal is not guaranteed, as some odors may be permanently embedded.
Battery Disclaimer
During detailing, doors, lights, and electronics may remain open or in use for extended periods. Gatlin Mobile Detailing is not responsible for battery drain or failure during or after service.
Fees, Service Terms & Payment
Payment is due upon completion unless otherwise agreed.
Additional charges may apply for excessive dirtiness requiring extended service time at a rate of $50 per 30 minutes with approval.
Access Requirements
Access to water and electricity is preferred. If unavailable, notify us prior to your appointment.
Phone: (208) 330-0088
Safety
Customers must disclose any hazardous materials. The client assumes responsibility for risks associated with undisclosed hazards.
Feedback & Media Release
You grant permission for Gatlin Mobile Detailing to use images of your vehicle for marketing purposes unless otherwise requested in writing.
Limitation of Liability
Gatlin Mobile Detailing’s liability is limited to the total amount paid for the service provided.
Acknowledgment
By booking, you acknowledge that:
- Results are not guaranteed
- Payment is for time, labor, and service
- You agree to all terms listed above
All sales are final.